I have learnt that most candidates have an easier time answering technical or knowledge-based questions about their profession, which usually have definite right answers.
However, answering behavioural questions that measure your problem-solving abilities, emotional quotient, and ability to handle stressful situations can be more challenging.
The STAR method is a structured manner of responding to a behavioural-based interview question by discussing the specific situation, task, action, and result of the situation you are describing.
Situation: Describe the situation that you were in or the task that you needed to accomplish. You must describe a specific event or situation with the CONTEXT in mind, not a generalized description of what you have done in the past. This situation can be from a previous job, a volunteer experience, or any relevant event.
Task: What GOAL were you working towards?
Action: Describe the actions you took to address the situation with an appropriate amount of detail and keep the focus on YOU. What specific steps did you take and what was your particular contribution? Be careful that you don’t describe what the team or group did when talking about a project, but what you actually did. Use the word “I,” not “we” when describing actions.
Result: Describe the OUTCOME of your actions and don’t be shy about taking CREDIT for your behaviour. What happened? How did the event end? What did you accomplish? What did you learn? Make sure your answer contains multiple positive results.
Don’t ramble or give out too much information, just follow the STAR structure & flow, be specific, reflect a positive attitude, and give answers in a positive manner.
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